After a simple download of our remote application to initiate services, we will be able to establish a remote connection to your computer and quickly diagnose and repair your software issues...
AS IF WE WERE SEATED IN FRONT OF YOUR COMPUTER!!!
The service is very simple to download and run. Secured with Industry Standard RC4 encryption, the software package is only installed during the 'session' and will be completely uninstalled at the end of your service call. For your protection, you must initiate the software each time you request service. Once the session begins, you will be able to see everything we see ensuring that only the services requested are performed.
You may call or email us to describe your issue. Once your issues are determined and you wish to continue you will be charged for the time spent to fix your computer. Labor is charged by the minute. So, if you need 12 minutes of support that is all you will be charged for. You must have a working highspeed connection to the internet to download our software and receive service. An estimate may be offered by email or over the phone: 916-691-2737. You are always protected by our No Fix-No Pay Guarantee: If we are not able to solve your problem then there is no charge whatsoever for our services. Any payment made will be immediately refunded. Labor charges for certain scans and services may be waived or discounted by using remote support . Check Terms and Conditions for more details.
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